the end of the episode with the cleaners

yesterday i wrote in to complain about my cleaners...

the email...

Dear Sir/Madam,

I write to report that there was no cleaning of Whitefields 17 today. As there is no cleaning service over the weekend, we have run out of bin liners for the kitchen bin since there were no extras left on Friday. I am surprised that no cleaners came in to clean today despite it being a normal working day and I do hope that someone will be able to come in and clean tomorrow. Thank you for your kind attention.

With regards,
Adeline Li
Whitefields 17K

today the cleaner came in at about i think 8.30am to put toilet paper in the toilets (i discovered this during one of my toilet breaks) and at about 11.30-ish to clean the toilet. when i came back from handing in my essay i saw that the kitchen was still in a mess. and i was like, WHAT?!? one of the cleaning supervisors came in to check whether any cleaner had come in and i said yea someone came to do the toilets but the kitchen is still untouched. and then she came in and bumped into the cleaner who had done the toilets so i was thinking, oh so he is still here. maybe he'll do the kitchen too. but as i sat in th lounge having lunch i saw the cleaner come in through the kitchen, look around, put on his jacket and walked out the door. i was getting very annoyed and was thinking of drafting another email to complain but was feeling really crabby so went to bed. apparently while i was asleep the cleaner came back and did the kitchen at about 2pm. so things seem to be back to normal (i.e. the cleaners have stopped their childish strike - we were the only whitefields flat to not have anyone clean on monday). at 7pm i checked my email and realised that they had sent a reply...

This was the reply... (at 2.37pm)

Dear Adeline,

Thank you for bringing these issues to my attention. As a result, I have asked the Supervisor to investigate why we failed to provide the cleaning standards in flat 17.
Please rest assured that the regular standards will be maintaned today and will continue as normal. However, should you have any other issues on this matter I would welcome your comments.

Kind Regards
Jeanette Wright
Accommodation Service Manager

i'm thinking that whoever the cleaner is in charge of our flat is in big trouble. but then yea he deserves it for being slack and immature (he doesnt do a good job and we've been having a little tiff with him because he left rat poison TWICE next to the stovetop instead of putting it away behind the stove and he comes in all sullen and refuses to clean some areas because of some pots and pans left unwashed on the side).